In the middle of this INSANE shift on Mother’s Day, the hosts triple-sat me….go fucking figure….. I think a small child has more common sense than our hosts sometimes. First, I got sat with a family of four; in the middle of taking their drink orders, I get sat with a table of 6. In the middle of taking THEIR drink orders, I got sat with a one-top: one old man sitting by himself. He bears a resemblance to that actor, Ernest Borgnine, so I’ll call him EB for short.
I stopped by and greeted him, and he ordered a Coors Light. Thank God it was a bottle, because I could not fit another glass on my tray of drinks, so that was easy for me to deliver to him. As I dropped off the Coors Light with a tray of drinks in my arm, I told him I would be back as soon as I could. I felt horrible because I knew it would be a while before I got to come back to him with all the drinks I had to drop off.
I took the four-tops order, then stopped by EB to ask if he was ready to order, and he said, “I actually need a few more minutes, but if you get me another beer, I should be fine for a while.” THANK GOD. I needed time to play catch-up, especially with the six-top that I had to take orders from.
Later on, I made it back to take his order, and it was quick and painless. I didn’t have to ask him a single question about his order. Thank God for this sweet old man, because if it hadn’t been for him, I would’ve been in the weeds for the next hour atleast. He made that much of a difference. After he ordered, he said, “And I’m in no hurry, honey. I know it’s busy and I’m perfectly fine right now. I’ve been driving all day long, so I need to rest for a bit.”
After I’d gotten caught up and delivered his salad, I asked him where he was traveling from, and he told me he was driving all the way from North Carolina. Originally, I had thought it was strange for someone to come in a restaurant alone on Mother’s Day, but after he said that, I figured he was en route to see family.
EB was probably one of the sweetest people I have EVER waited on in all the time that I’ve been doing this, and it was so refreshing to have him after all those horrible tables on Mother’s Day. Before I delivered his check, I wrote a note to him saying, “I just wanted to thank you for your kindness and patience. It was truly a blessing, and you are the nicest person I have talked to all day and it truly made my day ten times better. You have no idea how much I appreciated it. - “Insanity”
When I came back to get his card, he said, “That was a very kind note, but it is easy to be nice when I’m treated so well. My son passed away in March and I’m having to drive up here to try and sell his house today. Thank you for being so sweet; you have a beautiful smile and an even more beautiful personality.” He then tipped me $10 on $30, gave me a hug, and left.
I had waterworks big time. It really put everything into perspective for me, and I’m getting emotional just writing about it now. I had to go into the walk-in fridge to gather myself after that, and then I said a prayer and thanked God for letting me wait on EB, for I will NEVER forget that moment in time. It truly touched my heart, and it made me forget about all the hateful people I had waited on that day, and it was easier to give a genuine smile to my tables after that.
Six hours later, I was furious after all those crazy tables and crying my eyes out on the way home. I pulled up to my house blubbering like an idiot, and then remembered EB. That’s when my tears stopped and I was able to remember the good in people.